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I love the anticipation of the new year. From a business cycle, it's exciting to see how much energy and refocus happens in the first few weeks of the new year. We all got a little rest and reflection during the holiday and the fresh start energizes us
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What strategy can you implement to deal with the randomness that rules our world? You cannot make the world stand still. In fact, it is accelerating as more people connect in creative and numerous ways. This kind of complexity and speed makes it hard to predict what will be a
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There is a strange paradox that we have to live with: While there is much more control and technology that creates leverage for us, the effect increases randomness. And randomness makes it hard to find a straight pathway to success. I agreed with and found the research and descriptions of
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There's not a rule book for how your business is supposed to run. I have seen all kinds of business operations and can only conclude that there are a lot of styles and options. Ultimately, the business runs according to the leadership. If the leadership values clarity and
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There are a lot of advantages to being focused and getting things done efficiently. Having plans and making them happen is fulfilling in a lot of ways. It's also necessary when there are unavoidable commitments. However, there is a tradeoff when it comes to the bigger picture. While
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You can definitely be doing better. Your business could be running better. You could have many more customers. You could find a better job. But the present situation is comfortable. It feels normal. Attempting something more opportunistic can feel risky. And in reality, it is risky. Things around you are
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What you think it may take to become successful may be an illusion altogether. We live in a highly random and changing world. And when the rules are constantly in flux, you may be betting the farm on a static snapshot in your mind that moves rather quickly. If you
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... And a Different Type of Customer Experience I saw this note on top of a toilet and thought it was hilarious. Are we really back in grade school? I guess so. But the bigger question is why have a business that deals with this kind of issue in the first
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I am not so sure that perfection is worth it in many endeavors. Sure, for space travel and heart surgery, we need a high level of perfection. But when it comes to trying to move people to action, building a new business or launching a product, it can be overrated.
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If you ask an engineer to solve a problem, they are going to want to know what the constraints are. It's how we were relentlessly trained to solve problems. Whether they are the forces acting on a mass, Ohm's law or your working budget, the constraints
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The idea that growth and opportunity can happen linearly one success at a time is one version of a story that plays out. But if you ask people how their success happened over time (and they are honest), you discover that all events are not the same in impact or
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"I can show you 10,000 of my ways, but they are my way. You must find yours." ~ Bruce Lee Here's the paradox of living in the information age: We have access to all the information we want. But it's hard to exactly replicate