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You Need Strategy
Many times when we are working in the grind we get so busy that we can't see the forest from the trees. You may be working hard, but your hard work may be on things that don't contribute to the bigger priorities. It's why
Strategy
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How to Create Content that People Care About
I have a lot of resources on my site from many years of helping people in concrete, real-life ways. Check out the most recent resource on creating content that is valuable to people. At the end of the day, you either truly contribute and help people in specific ways,
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Most People are Almost Fits at Best
Business problems are largely people problems. And, in the same vein, business is people. Yes, you can automate. That's easier than dealing with people. Machines, software and automation follows rules, logic and functionality. But people don't fit what the job usually requires. They are almost fits
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Be a Person of Great Value
How many caller id calls have you ignored? How many emails simply go unanswered? We are all suffering from attention deficit and most people have to keep the noise out and focus just to survive and get what they think is important done. If you are not a person of
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Manage By Outcomes
How do you know most of your work matters? There are probably a few things that matter to produce the outcomes important to an organization. Most work is simply effort and cost and does not produce meaningful results. You can see this with the ridiculing of office politics and people
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Do You Have Thousands of Emails in Your Inbox?
I wrote the book, ZeroInbox, a few years ago to help business clients with a fundamental bottleneck in their workflow, their inbox. I have trained executives, teams and workshop attendees on this methodology to increase speed, clarity and consistency in managing the relentless flow of email in business. I think
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Help, I'm Never Getting to the Important Work
I understand. It can be really comforting to do what is urgent and stay in the groove of knocking out tasks. In a given day of work, there's always the tasks that have to get done to keep pipelines moving, make customers happy and ensure our teams are
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Why You Need a Knowledge Base
When you are small, you can run and grow your business in your head. In the early days, it's hard to think that you play many different roles because you do different jobs yourself. You can be the salesperson, accountant, marketer, product development manager, HR administrator and many
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This is More Productive
"It is more productive to convert an opportunity into results than to solve a problem - Which only restores the equilibrium of yesterday." ~ Peter Drucker I am a sucker for solving problems. And I have to take heed to the wisdom in this quote. Which one makes more impact?
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Be Clear About Who Your Customer Is
In case it doesn't sink in, remember, you are one of 330M people in the United States. Go to the airport, a concert or any large gathering to get a small glimpse of how minute you are in a sea of people. The strategy to try and work
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How Do You Make it More Expensive?
When we think about a problem, we like to solve it. Our brains are suckers for the open loop and we want to close it. If you are asking how to make something cheaper, you get solutions and thoughts on cost-cutting or quality cutting. And those that are super
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Technology Darwinism
Automattic, the makers of this blogging platform, WordPress, bought Tumblr for less than 2% of it's previous acquisition price of $1.1B. The hype has died with another platform. And technology darwinism, survival of the fittest, the tried and true, is brutally pervasive. Social can make you feel