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"Gratitude is the greatest of all virtues." - Roman Poet When you see genuine gratitude in another person, recognize it. It is a rarity in today's self-absorbed culture. These are people worth doing business and life with. Of course there is cheap gratitude. It comes from
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In the information age, the ability to copy is convenient and tempting. I have seen an array of imitators who think nothing of taking ideas, content, images and intellectual property to further their own agendas. It's easy to track them and fun to watch what typically unfolds. The
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Heed Socrates, "Familiarity breeds contempt." If you want to know the character of the people you do business with, watch who they are as they get to know you further. Do they conduct themselves with a respect for the relationship? Or do you see contempt grow as they
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Seth Godin's new book is another blockbuster to clarify the issues of today's fast economy. You have everything you need to make a difference. Talent is the name of the game today. It's something we can all get. I received a note from Seth
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Tools come and go. What is popular today will soon become obsolete tomorrow. Despite this fact, most people become obsessed with the tools of the trade rather than the ideas that create the success. So rather than becoming obsessed with your tools that are likely to change, how about becoming
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We are never going back. We would rather download music or stream it than build up our CD collection. We watch movies on demand. We read our newspapers via the net. We have digital devices to serve our instant gratification needs for what is happening. We are fully in the
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Do you remember recommending that attorney? Or how about that family doctor? Or that mechanic at Leonard’s in Austin? Before making your recommendation, did you do a complete evaluation and check with the bar association regarding how many cases the attorney won or lost? How about the doctor, did
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Traditions and festivities help us do what the relentless pace of modern society does not afford. We can reflect. As Socrates said, “An unexamined life is not worth living.” Reflection is critical for achievement and success. It is what helps us to be strategic and not merely reactive in the
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Leadership starts first and foremost with vision. You have to know what you want and where you are going. Then you have to have people buy your vision. No followers, no leadership. There are those who think they can run a business or survive in an increasingly competitive marketplace with
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We all hate waiting. We have become a nation of snobs as we have increased demands on our time and attention. If I have to get through a complex directory to reach you, guess what? I move on to your competitor who is easier to reach, and I get to
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After thousands of hours of consulting with clients, I am convinced. Most people and organizations continue with insanity. They do the repeatedly ineffective things and expect a different result. They keep saying silly things like, “I need more sales.” and “I want more customers” without thinking through why a person