Blog
The new book, Rework, is a dangerous book. It may cause more people to change the world they did not realize was easier to change today. There is an approach via our new ecosystem of tools and talent to get work done. Sadly, many are still trapped in old economy
Blog
In our management consulting, the process of change is the hardest part of success. Implementing business systems, designing process or creating new strategies pale in comparison as far as the effort and challenge of helping people adopt new behaviors for the better. In the new book, Switch: How to Change
Blog
"Gratitude is the greatest of all virtues." - Roman Poet When you see genuine gratitude in another person, recognize it. It is a rarity in today's self-absorbed culture. These are people worth doing business and life with. Of course there is cheap gratitude. It comes from
Blog
In the information age, the ability to copy is convenient and tempting. I have seen an array of imitators who think nothing of taking ideas, content, images and intellectual property to further their own agendas. It's easy to track them and fun to watch what typically unfolds. The
Blog
Marketing would be unnecessary if you had perfect products with perfect understanding and trust. The job of marketing is to fill this gap and build the understanding and trust. Too often, brands want to work on the mechanics to snow the buyer rather than connect with credibility. The buyer'
Blog
We live in a fast moving economy. Change is constantly challenging us to reinvent ourselves. Who we do business with cannot be taken for granted. The threads which bind business relationships are built by trust and value. If your offering looks like parity to a buyer then your ability to
Blog
Be on your guard with pseudo-leaders. Leadership is earned, not mimicked. It starts with being interested in another's issues and problems and bypassing the narcism which posers can't get past. There are fake writers, speakers, salespeople, customer service reps, technicians and marketers everywhere. They are
Blog
When we watch artists in action - movie stars, professional athletes, world class teachers, marketers, leaders, clergy - we get the privilege of seeing the extraordinary. They make what is otherwise difficult look seamless, integrated and pure. It inspires most of us to go out and buy their gear - the clothes they
Blog
If you had a blind spot, how could you see it? First, it requires humility. You have to be able to recognize your limitations. It is something very few people are able to do. Second, there are two choices when you run into your limitations - work harder to improve or
Blog
Leadership starts first and foremost with vision. You have to know what you want and where you are going. Then you have to have people buy your vision. No followers, no leadership. There are those who think they can run a business or survive in an increasingly competitive marketplace with
Blog
Waiting for others to get things done is not acceptable today. Things are moving so fast and those who are willing to pay the brain bill and learn can easily accumulate the tools to win. The game has shifted from working within a structured process to making things happen. Those
Blog
As a business advisor, the story I am going to share with you is one that I see more often than not. There is a story in the Book of Genesis about two brothers – Esau and Jacob. Though they are twins, Esau was the firstborn allowing him the full benefits