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Quote: Good Preparation
Seem reckless, but be prepared. Act crazy, but do your homework. - Peter Barton
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Competing On Clarity
There's always a great opportunity right before you to be extremely valuable. While most people struggle on what to do or think next, it is an opening for the leader who can get clear quickly. Clarity is hard to come by. We have a lot of information and
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Where Is My Instant Success?
It can get frustrating continually looking for the answers that will magically propel you to higher levels of success. We live in a world where the news is always filled with lottery winners and those stories of one in a million circumstances that worked. It's one of the
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The Customer Is Not Always Right
I loved the sign at the order station at Maria's in Austin. They have standards and rightfully expect respectful behavior. It makes me respect them more. Next time you blindly think through that mantra that, "The customer is always right," think for a second. I have
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Expanding Your Services Business
If you have been in business as a service provider and have mastered your business, a way to scale the operations to drive profitability is to acquire or lead other solo practitioners or small practices. The reasons for making this move would be ideal because of the following: * Your ability
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Embracing The Rigor
In my work with clients, I hear a common thread which may or may not be easily articulated for most business owners. They want peace of mind. This may look different for each person, but the overall goal is to get to a place of less worry and more inner
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Marketing Systems Are Useless Without The Skills To Design It
The Harvard Business Review article, Data Is Useless Without the Skills to Analyze It, is spot on. While the demands for being able to decipher and use data across a business will continue to increase as digital buying habits become the mainstream approach for customers, analysis will become paramount. Experimentation
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Jack Dorsey And Twitter Success Factors
I am a fan of Jack Dorsey and find the way his mind works as an entrepreneur fascinating. He shares his success factors on creating Twitter and Square. He has changed the way we communicate and interact today on a global scale. I often find that what makes entrepreneurs amazing
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9/11 And Our Stories
There is immense work that a team of people are undertaking at Ground Zero to tell the story and help the world remember 9/11. Steve Rosenbaum shares some of the images and his work on the documentary of how the process of creating the appropriate memorial is coming together
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Marketing From The Inside Out
You may have bought a list of names, emails and addresses. Salivating at the opportunity to sell, it can be enticing to use direct mail or email to immediately pitch the massive number of people. After all, a few sales may justify the interruption. Big numbers can translate into some
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Growing Your Vision
From the previous post on Function Follows Form, you have a name. You have an entity. But what should you sell? I don’t think you get there by sitting in a room and divining it. Or as I tell people, “You can’t steer a parked car.” Your vision
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Function Follows Form
There was an airport that had the challenge of preventing airline customers from sleeping on chairs in their terminals. They used warning signs and recruited their personnel to enforce their desired policy. This was in vain. People that were tired disregarded the notices. However, once the chairs were changed from