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The customer is not always right. That would assume that all people are rational. And, from mere observation, you can see how irrational the world is. The customer is right a lot, but here's one scenario as a business person that should be handled with truth more than
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When you remove the complexity, even the slightest effort can move what matters forward. - Greg McKeown When we are enterprising and building a business, there's a lot of work in process that can clutter the field. Operations, processes and tools can be laying everywhere. Soon, before we
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Here's a tip on starting new ventures - prove the concept and partner with talented founders that have this special skill. Proving your concept has a few steps I think are, like many things, process-oriented and here are my steps: 1. Pictures - Get clear on the idea
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Technology has made the world faster and more complicated. I still think the three mega-skills Mark Ford wrote about a decade ago, thinking, speaking and writing well are critical for entrepreneurship. They open doors to opportunity and money-making by moving the technology and resources available to us today into a
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Forget the New Year's resolutions which have a 92% failure rate. It's an unnatural approach, as a human, to talk about the things you are going to do. My friend, Chad Brooks, shared this content about a more potent, focused approach built around your daily habits
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This post is about what I want for the future in life and business. It has been hard to formulate because I have already gained what I wanted in freedom and adventures with my family. I married the girl of my dreams. I raised my kids to be strong, smart
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I just got out of a team meeting where our development team's last quarter of hard work, under the surface, got to be displayed and communicated. The whole team was able to see what was happening in the background and the many hours of thinking, hard work and
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Anyone scaling businesses knows that building teams is highly challenging. You can have the best laid plans but the wrong people in the wrong seats will make any of your intentions elusive, much less achievable. We are working on defining the lanes individuals run in using a matrixed approach around
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Revisit the strategy of using your blog as the way to share content when: ... someone asks you for advice, write it up ... you are working through an idea ... you are positioning for customers You can also use the following strategies for making content count: 1. Shoot Loom videos of what
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The law of diminishing returns is critical to think about for empire builders and deal makers. I think about this concept a lot because you can overstay your contribution. There are people that work on the first part of the curve well. They visioneer, design, set up and create strategy,
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When I am looking at entrepreneurial opportunities and deals, the critical piece I value is the proof of concept. This can take varying forms. Let's examine software as a service, for example. Is there demand for the product? Starting with a service that is sold and delivered manually
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When teams grow, the management of details, priorities and people can become unwieldy. Knowing what problems to prioritize and address can easily become a blur. Thus, building KPI scorecards built on specific execution that roll up to results has to be designed and implemented as part of the management process.