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Every day we wake up to complexity and ambiguity. This is what happens when we are all connected and can load each other up with information and decisions to be made. But that is the increasing value and challenge of the knowledge worker today. We have to make sense of
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What strategy can you implement to deal with the randomness that rules our world? You cannot make the world stand still. In fact, it is accelerating as more people connect in creative and numerous ways. This kind of complexity and speed makes it hard to predict what will be a
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I believe in a fundamental truth about any situation that is not working. It's what I have been trained as an engineer to embrace and have learned about the world at large. In fact, I think my optimism stems from this trait, and it keeps me on the
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One of the hardest things to do is click the "Send" or "Publish" button. It means you have to put yourself out there with what is ultimately incomplete work. What you decide to send is never perfect because anyone can come along and tell you a
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There is a strange paradox that we have to live with: While there is much more control and technology that creates leverage for us, the effect increases randomness. And randomness makes it hard to find a straight pathway to success. I agreed with and found the research and descriptions of
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I believe a well-run business is devoid of theatrics, heroism and drama. In earnestness, it is boring. Sure, there may be unanticipated events from customers or employees, but ultimately, there is a high level of fluidity and control that has been by design and practice. I know this because I
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There's not a rule book for how your business is supposed to run. I have seen all kinds of business operations and can only conclude that there are a lot of styles and options. Ultimately, the business runs according to the leadership. If the leadership values clarity and
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Take a look at any store, and the layout changes for the holidays and the season to match what is on our minds. Albeit, Christmas seems to be creeping ever earlier, now even before Halloween! Marketers capitalize on what is relevant. We don't find bikinis appealing to buy
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We find ourselves educating our customers on social media many times. It has a lot of meaning and promises for different people. But ultimately, it is a channel of distribution. It is an important place to broadcast your message and participate where it makes sense. But you have to remember
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There are a lot of advantages to being focused and getting things done efficiently. Having plans and making them happen is fulfilling in a lot of ways. It's also necessary when there are unavoidable commitments. However, there is a tradeoff when it comes to the bigger picture. While
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You can definitely be doing better. Your business could be running better. You could have many more customers. You could find a better job. But the present situation is comfortable. It feels normal. Attempting something more opportunistic can feel risky. And in reality, it is risky. Things around you are
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All content is not equal. Some of it may be a hot flash where timing is extremely important. If you don't post the right tweet at the right time to the right people it is buried in the stream forever. Some content may persist a bit longer like