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I recently wrote about how leadership is tied to managing yourself first. If you cannot lead yourself first, then leading others is pretty hollow. Ultimately, it comes down to your ability to make decisions with conviction. When I deal with "maybe" people, I take their "maybe"
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It is not new that people want to skip the line and get to the front. It is easier to skip that line today than in times past. And in many cases, you should. That is, if you truly have leadership intrinsic to who you are. I can remember getting
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Why your customers do business with you could be merely from the straightforward product or service you are offering. That is what the agreement is around. However, many of the intangibles of working together, and specifically, with you matter a great deal in your interactions. We often discount what is
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If I know you, like you and trust you, then the likelihood of doing business together is high. Ultimately, all of us in business have to be either loved or needed. Starbucks is loved. Exxon gasoline is needed. With so many choices today, I am not sure we can simply
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George S. Patton Jr.Patton Principles The problem happens when you or someone who you work with is not doing any of these three things. To segue from yesterday's article on The Scarcity Of Guts, leadership ultimately comes down to these three timeless and succinct decisions which Patton
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It's very rare that I hear people admit what they are truly feeling when it comes to change or making a right decision for themselves or their business. People are masters at masking their fears. After all, much of our schooling and institutions did a great job of
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There's a great line in Michael Douglas' Wall Street: Money Never Sleeps revealing the motives behind the ruthless Gordon Gekko's pursuits. He says it's not about the money. "It's about the game ... the game between people." We see this
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Though we have an abundance of choices and technologies, we have a scarcity of leadership today. Ultimately, you have to make a choice about what you will do or what your team will do or what is good for your customer. When you put a stake in the ground, it
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"The first principle is that you must not fool yourself and you are the easiest person to fool." - Richard Feynman I have worked years at things that are not in my nature. Effort alone has not been enough to make me world-class regardless of how much time
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When you look at problems through a lens of ignorance, it is completely different from what an expert sees. The expert has domain knowledge. They can instantly tell you what is lacking and why something won't work. The lack of integration is apparent. However, the novice cannot see
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You may be trying to continually get your business to work efficiently. Getting your team working in one direction and responding to customer inquiries quickly is a relentless and often elusive goal for many business owners. One of the illusions and traps that I see repeatedly is a hope in
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Never argue. In society nothing must be discussed; give only results. ~ Benjamin Disraeli When I catch myself pushing an issue with someone, I have to pause in my mind and say, "Stop the script." Instead of acting out of the habit or reaction, I have to look at