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"I can show you 10,000 of my ways, but they are my way. You must find yours." ~ Bruce Lee Here's the paradox of living in the information age: We have access to all the information we want. But it's hard to exactly replicate
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We used to live in a world of information assymetry. The saying was, "buyers beware". That was because information was hard to get to and privileged people had access. Sellers knew more. They knew if the car they were selling had problems. They knew what problems their vacuum
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If you are so focused on price that you miss the quality, the expense may overtake you in other areas. With poor quality something gives. That's the problem with being focused strictly on price. It creates blinders to the true overall cost. No, we should not confuse expensive
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I was a big Larry Bird fan as a kid and I loved watching him play. He had a magic stroke to his three-pointer and was able to take over a game at will. A lot of what was unseen was how much work he put in. He spent hours
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I may not be thinking of you currently, but that's because my mind is crowded by all the noise on a Tuesday trying to get things done. This is while I am being sold by spammers, pressured by customers and trying to respond to the list of emails
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Salesforce is supposed to keep everyone on the same page, service your customers with higher quality and win more business. At least that is the dream. However, the software and success are two different things altogether. At the end of the day, CRM is largely a human system. It helps
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Under the hood, I know about a lot of complex things. I know the complexities about technology, software, business systems and even people. However, what does that knowledge get me if I spew such complexity out into the world? Some may see such knowledge sharing as a sort of sophistication.
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I try to express gratitude when and where I can. It's something I teach my kids and it's a big family value. Otherwise, we miss the special moments for others and live in a bubble. Selfish living ends up being a rotten existence otherwise. One of
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I have one strategy to deal with the new normal today. It is agility. It is the ability to change direction when the facts change. I don't rest my laurels on the new tool or software I set up today. I keep it on the witness stand, continually
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Yelling louder than everyone won't make you stand out. Yelling louder than your competitors is not going to win more ears or eyeballs. This is especially true now that people are well conditioned and equipped to block out noise they don't welcome in their email, TV&
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In the old days, we could meet with people face-to-face and share the information we had with them. From there we could watch their body language to gauge how interested or turned off they were. We don't have that privilege any longer in the connected economy. People still
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Do you know someone without an email address? It is extremely rare. Email is the killer app and has remained so for decades now. When people who do knowledge work say that they are working, much of what they mean is that they are managing and using email. We live