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We do have this funny dichotomy as a modern day knowledge worker. The freedom to be untethered and work from anywhere and anytime is remarkable. I have worked with my worldwide clients from all over the country this year without missing a beat. However, being connected keeps our minds tuned
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If you want to become a better business person, then simply listen to what people do, not what they say. It sounds simple. But it's hard. We like to rationalize, hope and chase after elusive things. It also means getting real. Your business or idea may never grow
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The vast majority of my work with clients has to do with the business-to-business sales approach and automating business processes. Business professionals have a certain cadence and designing your business communication and action strategies for customers around these rhythms is critical. Here are strategies to consider around how people work
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I have a lot of respect for people that are out there selling something. There's plenty of people that sit on the sidelines. They organize what people sell. Or measure it and direct. But nothing happens until a sale is made. So, show respect for those that have
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I don't like multi-tools. They do a lot of jobs in a mediocre way rather than one or two really well. Something is lost in having too many choices without a prime function. It's not hard to try and do a lot of things. In fact,
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The worst strategy you can choose is the one that is in between. You want to win everybody so you don't focus on the specific people that matter. It happens way more often than I can count. Whether it's chasing the latest tech fads, growing headcount
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We all have had that unsavory feeling on both sides of a phone call. As a recipient, we check our caller ID and let the phone keep ringing if we don't want to answer or are too busy. If we are the one reaching out, we have had
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Substance is what we see when an expert is in their element. They move with fluidity and without effort. That's what we can observe about mastery. There is no fudging or awkwardness. Amateurs, on the other hand, are still struggling with the mechanics. This is fine if they
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When I watch little children make sense of the world, I get to share in that journey of wonder they are absorbed in. It's not the same with adults. Curiosity has all but disappeared for many who want to find solace in routines and what is known. This
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Making something complex is not hard. The ability to create complexity can happen from a lack of thorough and clear thinking. It's easier to be indiscriminate and add things to your business whether it is software, headcount or processes. But the problem with complexity is that it introduces
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Entrepreneurs and executives tend to have the habit of handing off so they can move onto other aspects of a business for their limited attention and time. This is both necessary and desirable. But the achilles heel that can crop up repeatedly is the timing of the hand off. The
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Yes, you can disguise it and simply work harder. That's the heads down way of looking like you are winning. But are you building something? Are you advancing your assets, growing your systems or increasing your value from one month to the next? Ideally, you can get the