Blog
I like businesses where the need is obvious. People line up because they need a solution. Dentists, divorce attorneys, grocery stores and gas stations will always have demand. We have a problem and they are a known solution. The challenge for them is to meet the known demand with delightful
Blog
Many times when we are working in the grind we get so busy that we can't see the forest from the trees. You may be working hard, but your hard work may be on things that don't contribute to the bigger priorities. It's why
Blog
I have a lot of resources on my site from many years of helping people in concrete, real-life ways. Check out the most recent resource on creating content that is valuable to people. At the end of the day, you either truly contribute and help people in specific ways, or
Blog
You have the whole world at your fingertips, and if you want, you can get people to help you get work done, build systems and grow your business. The challenge is to be clear and manage projects with the desired outcomes articulated and identified. It can sound obvious, but there
Blog
Business problems are largely people problems. And, in the same vein, business is people. Yes, you can automate. That's easier than dealing with people. Machines, software and automation follows rules, logic and functionality. But people don't fit what the job usually requires. They are almost fits
Blog
How many caller id calls have you ignored? How many emails simply go unanswered? We are all suffering from attention deficit and most people have to keep the noise out and focus just to survive and get what they think is important done. If you are not a person of
Blog
Here's a hard conversation to have. The reality of intelligence, stress tolerance and competence and how you fit in certain roles has an immense and real bearing on your success. Great to listen to and what your belief system might be compared to reality, as Peterson talks about
Blog
How do you know most of your work matters? There are probably a few things that matter to produce the outcomes important to an organization. Most work is simply effort and cost and does not produce meaningful results. You can see this with the ridiculing of office politics and people
Blog
I wrote the book, ZeroInbox, a few years ago to help business clients with a fundamental bottleneck in their workflow, their inbox. I have trained executives, teams and workshop attendees on this methodology to increase speed, clarity and consistency in managing the relentless flow of email in business. I think
Blog
I understand. It can be really comforting to do what is urgent and stay in the groove of knocking out tasks. In a given day of work, there's always the tasks that have to get done to keep pipelines moving, make customers happy and ensure our teams are
Blog
When you are small, you can run and grow your business in your head. In the early days, it's hard to think that you play many different roles because you do different jobs yourself. You can be the salesperson, accountant, marketer, product development manager, HR administrator and many
Blog
"Everyone has a plan 'till they get punched in the mouth" - Mike Tyson The great thing about business is that you can test ideas quickly to see if what you think or want to do is valuable. Small tests done quickly to get feedback from customers